We allow you to try on the mask in the size you ordered, before you buy it. This should guarantee that you get a mask that fits your perfectly and is comfortable enough during your test.
The customer is king! If you are not happy with our products, or if you have received a faulty product, by all means let us know. We would be happy to issue a refund or replacement if we can improve your experience. If you receive a refund for your mask, the hygienic slip is removed, or if the filter is dirty, the cost of a filter is subtracted from your refundable amount. Please remember that we give you 5 working days to test your mask and make sure you like it. In the case that you don’t, shipping shall be covered by the buyer.